Making SOP Training More Effective

SOPs are critical to efficient operations, quality control, and regulatory compliance. This paper reviews best practices for the Life Science industry for training on SOPs. Specifically, how the latest learning management technology has the potential to improve learner retention through automated assessments.

UL Quality, Compliance and Learning surveyed our Life Science clients on audit preparation. “Failure to Follow SOPs” was noted as the most “training-related” finding for both internal and external audits. SOP compliance is required for all companies within the Life Science industry. This is why we have seen an increase in our Critical Information Control System (CICS) tool usage, which manages SOP training. CICS allows an administrator to assign a training item to an internal document (PDF, Word, PowerPoint, etc.), thus generating an auditable record.

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