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How Medical CMOs Are Turning Training Programs into Market Differentiators
A CMO has as much to gain from an effective training program as the drug sponsor with which the CMO has partnered.
That’s because a well thought out training program delivers success on two fronts: achieving regulatory compliance and strengthening client relationships.
What many CMOs are learning is that meeting the regulatory requirements simply represents minimum requirements. For the same investment, including labor resources, the CMO can go beyond the minimum and transform the training program into an “evaluation differentiator,” one that improves the company’s competitive standing, while also generating cost efficiencies, reducing errors, and encouraging maximum employee engagement.
This paper explores five approaches that several CMOs have undertaken to transform their existing training programs into competitive differentiators, which include 1) Mapping Out a Role-Based Training Program, 2) Automating Training Assignments and Simplifying Recordkeeping, 3) Integrate Training Systems with Other Applications, 4) Elevating SOP Training Above the “Read and Understand” Requirement; and 5) Helping Employees Fully Grasp FDA’s Inspection Focus. By employing these approaches, the CMO can meet the GMP requirements, while providing potential clients with assurances that such a training program delivers high-quality products from a qualified workforce.